Once casino offers are checked, we move onto the customer service support. We mainly investigate whether a casino offers a VIP Club with exclusive promotions for VIPs and high rollers. In the last phase, we pay attention to a couple of categories. We carefully investigate the Terms and Conditions of each offer and most significantly wagering requirements. We check not only Welcome Bonus but also promotions for existing players such as Reload Bonuses, cashback, Free Spins, and others. In the fifth step, we review bonuses and promotions available. Lastly, we make a note on the overall user experience when it comes to games: loading time, interface and graphics. In addition to this, we investigate whether games are available in demo and real-money modes. We check what kind of games are available (slots, Roulette, Blackjack, Baccarat, live casino games, 3D Slots, jackpot progressive slots etc.) as well as they check the providers of casino games. In the fourth stage, we take under microscope casino games.

We do our checks both on desktop and mobile as well as they compare both. We check the deposit and withdrawal methods, minimum and maximum deposit, withdrawal amounts, time frames and investigate whether there are any additional transaction fees. We spend quite some time on this one as we realise how important secure and fast payments are. Once the user experience and mobile compatibility checks are done, we move onto the banking part.

When it comes to mobile, what matters to us in a mobile casino are the following factors: page loading speed, number of available mobile casino games, compatibility with major devices such as iPhone, Android, Windows, Samsung, Blackberry, exclusive promotions for mobile users and general user experience. We expect from a good casino to have intuitive website navigation, easy and quick registration process and a variety of languages. In the next step, we review the overall user experience and the mobile version of a casino.

Lastly, we check if a casino uses the SSL encryption for online payments. We also verify whether a casino has been checked and verified by eCOGRA which is a testing agency specialising in the certification of online gaming software and systems. We investigate the company that operates a casino as well as check if a casino holds legit gambling licenses. When reviewing casinos on the web, we do the following checks: Background Checksįirst of all, we do the basic background and security checks. The entire process is quite lengthy but our team is passionate about iGaming industry so they do it with pleasure. Our reviewers spend a couple of weeks selecting and testing online casinos before writing a review. Our in-depth casino online reviews are 100% objective and independent.

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